There are many sports betting websites and platforms where bettors can place wagers on a variety of events. However, not all of these sites are equal. Some are more secure than others and offer higher odds. In addition, some of these platforms allow bettors to stream live matches and bets on them. These features are crucial in increasing the overall experience of bettors.
One such platform is the Singapore Pools sportsbook. This site offers a variety of betting markets for football, motor racing, horse racing, and more. The website is also mobile-compatible and offers a number of payment options.
Aside from offering various betting games, the website also provides a number of services to help players make informed decisions on their bets. This includes providing customer support via email and telephone. The customer support representatives of the Singapore Pools sportsbook are trained to answer questions about different betting games. In addition, the site has an FAQ page that answers commonly asked questions.
Founded on 23 May 1968, Singapore Pools was set up as a practical solution to combat illegal gambling activities at the time. Today, the organisation is a socially responsible business that upholds self-regulating guidelines in its day-to-day operations. Moreover, it channels its profits to the Tote Board to fund worthy causes that benefit the community.
As the digitalisation landscape changes, Singapore Pools has embarked on a journey to stay ahead of the competition and ensure its platforms are safe and trusted. This entails adopting new technologies and upgrading its IT infrastructure to enhance security and performance.
The company’s IT team has also made improvements to its incident management procedures. This has enabled them to respond faster and more efficiently during outages or performance degradation. They are able to diagnose issues and resolve them quickly, thus ensuring that customers are not affected by the downtime.
Aside from reducing the time to detect and rectify errors, Singapore Pools’ IT infrastructure has also improved its capacity for future growth. This has been facilitated by its migration to OCI. As a result, the IT team is now able to provide better service and support to its customers, and to develop more innovative solutions for them.
In order to maintain a high level of IT security, the company has also implemented a layered defence approach. This has included implementing a strong identity and access management system that is fully compliant with ISO 27001 standards. In addition, the company has established an enterprise-wide data loss prevention framework and is in the process of deploying advanced endpoint protection tools to ensure that sensitive data is not accessed by unauthorised individuals.
The company has also implemented a comprehensive cybersecurity training programme for its employees, including awareness sessions for key staff. This has led to a 40% reduction in the number of cyber attacks that the company has suffered. In addition, the company has recently been recognised for its employee engagement and digital transformation initiatives amidst the COVID-19 pandemic, winning awards for both Employee Engagement (Silver) and Digital Transformation (Bronze). The company also received Workplace Learning Certification from Tricentis, further demonstrating its commitment to fostering a culture of continuous improvement.