Incorporated in 1968, singapore pools was established to provide a legal avenue for people to bet and counter illegal gambling syndicates. It is a not-for-profit organisation that aims to divert its surplus revenues from gaming operations to community projects. It is also an employer of choice and is committed to the development and growth of its employees. Its diversified product portfolio includes Toto, Singapore Sweep, 4D and sports betting.
The company offers various online and mobile platforms for customers to use. Its roster of products has expanded over the years, giving customers more ways to bet safely and responsibly. Its online platform allows users to place sports bets and other forms of gambling from the comfort of their homes.
Aside from providing a safe and secure environment for its players, the website is also regulated to ensure that all participants are treated fairly. Its staff is trained to understand and address problem gambling issues. It also adheres to a strict code of conduct that protects its customers’ privacy and prevents them from engaging in underage gambling.
In addition, the website has an easy-to-use interface and provides excellent customer service. In case of any questions, players can always contact the customer support department via email or telephone. In addition, the site offers a number of payment options to make it easier for bettors to deposit and withdraw funds from their accounts.
Despite being a relatively new player in the online gaming industry, singapore pools is already establishing itself as an innovative company that strives for customer satisfaction. Its digital transformation efforts are aimed at improving customer service and boosting the company’s profitability. Its management has implemented several initiatives to achieve this goal, including implementing a new strategy and deploying an automated testing tool.
Another area where singapore pools is making a mark is its social responsibility and corporate citizenship initiatives. It has been actively supporting its local communities by funding various projects, promoting responsible gambling and organising public education programmes. It has even gone as far as partnering with the Ministry of Justice to help people who have suffered from problem gambling.
Singapore Pools is also committed to empowering its employees and has developed an extensive employee benefits package that rewards and recognises their contributions. In fact, the company was recently awarded with an Employer of Choice Award by Human Resources Director Asia, based on its best practices in recruiting and engaging employees. The company is also working to improve its sustainability performance by achieving the Green Mark Super Low Energy status, saving over 60% in energy consumption and contributing to carbon emission reductions. It also launched iShine Cloud, a collaborative non-profit IT social enterprise that onboards and delivers a suite of social service sector software via a secure cloud-based platform at a subsidised rate. iShine Cloud is helping to keep charities running during the COVID-19 crisis, and is looking at expanding its solutions for other sectors.